Every plan screens each review in our backend and with Sentinel Match. Higher plans add invitations, imports, media, and a person who knows your account.
Free
$0 / month
See how a checked profile feels before you invite the whole customer list.
Pro
$29 / month
For a team that asks for reviews every week and wants them on their own site.
Premium
$79 / month
For brands that want video, paid honest reviews, and someone who picks up.
Compare
| Feature | Free | Pro · $29 | Premium · $79 |
|---|---|---|---|
| Review invitations / month | 20 | 100 | 300 |
| Imports from Trustpilot, Google, Facebook | 10 | 100 | Unlimited |
| Backend rules + Sentinel Match | Included | Included | Included, priority queue |
| Reviewer identity check (GDPR) | Included | Included | Included |
| Linked Facebook, LinkedIn, Instagram | Shown on reviews | Shown on reviews | Shown on reviews |
| Photo reviews | — | Yes | Yes |
| Video reviews | — | — | Yes |
| Customer Rewards | — | — | Yes, always disclosed |
| Widgets | Badge only | Standard embeds | Custom branded |
| Analytics and saved replies | — | Yes | Yes, plus monthly trust report |
| Team seats | 1 | 2 | 5 |
| API | — | — | Yes |
| Support | Email and chat | Personal account manager |
Questions
No. A review from Trustpilot, Google, or Facebook keeps a source label and still goes through the backend rules and Sentinel Match. If it cannot be tied to a plausible person, it is held and left out of the Trust Score.
No. Customer Rewards, on Premium, pays a verified member for completing an honest review. The stars stay the customer’s. The reward is printed on the review, and the fraud screen still runs.
We confirm a real person at signup, with consent, and keep only the data needed for that check. We then cross-match the account with anti-fraud databases. Linking Facebook, LinkedIn, or Instagram is optional and shown to readers as extra context. Closing an account deletes the identity data we held.